Privacy Policy

1. Introduction

At US-NCC Enterprises ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone, address)
• Billing and shipping addresses
• Payment information (processed securely through third-party payment processors)
• Account credentials (username, password)
• Purchase history and preferences
• Communication preferences

2.2 Automatically Collected Information

When you visit our Platform, we automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referral source and exit pages
• Cookies and similar tracking technologies
• Clickstream data and navigation patterns

2.3 Third-Party Information

We may receive information about you from third parties, such as social media platforms (if you choose to connect your account), marketing partners, and public databases.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Managing your account and providing customer support
• Sending order confirmations, shipping updates, and transaction receipts
• Communicating about products, services, promotions, and news
• Personalizing your shopping experience
• Analyzing usage patterns to improve our Platform and services
• Detecting and preventing fraud and security threats
• Complying with legal obligations
• Conducting market research and analytics
• Administering contests, surveys, and promotions

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Shipping and logistics companies
• Email and marketing service providers
• Analytics providers
• Customer service platforms
• Cloud storage and hosting providers

4.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Complying with court orders or subpoenas
• Protecting our legal rights and property
• Preventing fraud or illegal activity
• Protecting the safety of our users and the public

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity and preferences. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Maintain your shopping cart
• Analyze site traffic and user behavior
• Provide personalized content and advertisements
• Improve site functionality and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Platform.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data (SSL/TLS)
• Secure payment processing
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications or data sales
• Restriction: Request restriction of processing of your information
• Object: Object to certain processing activities

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

9. Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

11. Third-Party Websites

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Marketing Communications

You can opt out of receiving promotional emails from us by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or transactions.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at info@us-ncc.com or call +1 (386) 360-1013.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Platform with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

17. Your Consent

By using our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.